Our return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a refund, you must return your items unused and in the same condition that you received it. It must also be in the original packaging
If you’ve done all of this and you still have not received your refund yet, please email us at firstname.lastname@example.org. We’ll get back to you within 1-2 business days!
To return your product, please email us at email@example.com to ensure we’re aware of your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Ship returns to:
Earn Points for Every Purchase
With the Tesbros VIP Rewards program, you’ll earn 100 points for every dollar you spend. These points add up quickly and can be redeemed for exciting rewards. To kickstart your journey, we’ll even give you a bonus of 200 points when you open your Tesbros VIP Rewards account. This means you’re well on your way to claiming your first reward! You can find more details in this article.
But that’s not all – we’ve got more ways to reward you. Have friends who also want to customize their Tesla? Refer them to Tesbros, and you’ll receive $20 as a token of our appreciation and you can send as many friends as you would like!
Benefits of Our Rewards Program
- Savings on Future Purchases: Use your accumulated points to receive discounts on future purchases, helping you make even smarter investments.
- Exclusive Access: Enjoy access to exclusive promotions, early product releases, and special events reserved for our loyal Tesbros VIP Rewards members.
- Easy to Track: Keep tabs on your point balance, recent transactions, and referral rewards through your Tesbros account dashboard.
- Customer Support: Our dedicated customer support team is here to assist you with any questions or concerns related to anything Tesbros!
Ready to start earning and saving? Join the Tesbros VIP Rewards program today and begin reaping the benefits of your smart investments.
Please note that the Rewards program terms and conditions apply. For more information or assistance, don’t hesitate to contact our customer support team.
We allow exchanges of the same product within 15 days of the original purchase date. No substitutes allowed. If you need to exchange it for the same item, please email us at firstname.lastname@example.org.
Exchanges may incur an additional shipping fee. You must ship back the original order and we will issue an exchange order. Return shipping of your current product is not covered
Damaged or Defective Goods
If you received a damaged good, please submit a ticket here: email@example.com with a photo of the damage within 60 days of your purchase date.
We will send a replacement for any damaged or defective goods. This limited warranty will not be honored for any requests beyond 60 days of the original purchase date.
Late or Missing Refunds
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Additional Refund Policy
Custom requests and clearance items are considered final sales and are ineligible for refunds or exchanges.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We have a guarantee on all of our DIY vinyl and PPF! With this guarantee we ensure that we can get a replacement sent out to you at a highly discounted rate and we just ask that you cover shipping on your end. Message email@example.com to get this order placed!