TESBROS Return Policy
At TESBROS, your satisfaction is our priority. If your purchase isn’t quite right, our return policy makes it easy to get a refund.
Return Eligibility
- Items must be unused, uninstalled, and returned within 30 days of receiving them for a full refund (excluding shipping charges).
- You are responsible for return shipping costs. If you choose our return label, the cost will be deducted from your refund.
- Some items are non-returnable (see below).
Items That Cannot Be Returned
The following products are final sale and cannot be returned for a refund.
- Custom products like the DIY Full Body Vinyl Wrap for Cybertruck.
- DIY Protection Kits for Cybertruck, Model Y, Model 3, Model 3 Highland, and Model S.
- Gift cards.
Refund Details
- Refunds are based on the price paid after any discounts or credits.
- Shipping fees are non-refundable.
- If your order included promotional items, they must be returned, or their value will be deducted from your refund.
Sale Price Adjustment
- We offer a sale price adjustment if the item was not on sale when purchased and the request is made within 7 days of the order date.
Processing Your Return
- Refunds are processed within two business days after we receive and inspect the return.
- Refunds are issued to the original payment method and may take 2-7 business days to post, depending on your bank.
How to Return
- Visit our returns center online.
- Enter your order number and email to start the process.
- Follow the instructions to select items for return.
- You’ll receive a confirmation email with shipping details.
Faulty or Used Items
- If an item is faulty, contact us within 7 days of delivery.
Exchanges
- Exchanges are allowed for select items. Once approved, we’ll ship the replacement.
Need Help?
If you have any questions about returns or refunds, please contact us.